This Privacy Policy explains how 1Indexer collects, uses, shares, protects, and retains personal data, including the rights available to users under the GDPR.
This Privacy Policy explains how 1Indexer, Ltd. (“1Indexer”, “we”, “us”, and “our”) collects, uses, shares, protects, and retains personal data when you visit 1indexer.com, create an account, purchase or use our indexing services, contact support, subscribe to updates, or otherwise interact with our website and services.
For questions about this Privacy Policy or to exercise your privacy rights, contact us at [email protected].
We use personal data to provide and secure the 1Indexer service, process accounts and payments, respond to support requests, improve our website, send service communications, and send marketing communications where permitted.
We do not sell personal data. We may share personal data with service providers that help us operate the website, process payments, host infrastructure, prevent abuse, provide analytics, handle support, and deliver email.
If you are in the European Economic Area, the United Kingdom, or another location with similar privacy rights, you may have rights to access, correct, delete, restrict, transfer, or object to certain processing of your personal data. You may also withdraw consent where processing is based on consent.
We may collect personal data directly from you, automatically from your device, or from service providers that help us operate 1Indexer.
Account and service data may include your name, email address, username, password or authentication details, account settings, plan or credit balance, submitted URLs, indexing jobs, API activity, service usage, login history, and other information needed to provide the service.
Billing data may include transaction details, order history, billing email, payment status, invoices, refund requests, fraud checks, and payment processor records. We do not intentionally store full payment card numbers on our website.
Contact and support data may include your name, email address, phone number if provided, message content, support history, attachments, screenshots, and any other information you send to us.
Newsletter and marketing data may include your email address, subscription status, communication preferences, and engagement with emails we send.
Technical and analytics data may include IP address, browser type, device type, operating system, referring URL, pages viewed, approximate location, identifiers stored in cookies or similar technologies, timestamps, diagnostic logs, and interactions with the website.
Security and anti-abuse data may include IP address, browser and device signals, captcha results, failed login attempts, suspicious activity logs, and information needed to protect the service from spam, fraud, misuse, or unauthorized access.
We collect personal data when you create or use an account, buy credits or subscriptions, submit URLs for indexing, use the API, contact support, fill out website forms, subscribe to updates, or otherwise provide information to us.
We collect technical data automatically through cookies, logs, analytics tools, hosting systems, security tools, and similar technologies.
We may receive limited personal data from third-party service providers, such as payment processors, analytics providers, email providers, captcha providers, fraud-prevention services, and infrastructure vendors.
We use account, service, and billing data to create and manage accounts, provide indexing services, process purchases, manage credits and subscriptions, deliver customer support, send service notices, and enforce our terms. The legal bases for this processing are performance of a contract, legitimate interests, and compliance with legal obligations.
We use contact and support data to answer questions, investigate issues, resolve billing or technical problems, and maintain support records. The legal bases are performance of a contract, legitimate interests, and consent where you voluntarily provide optional information.
We use technical, analytics, and cookie data to understand how visitors use the website, improve performance, diagnose problems, measure marketing effectiveness, and maintain service reliability. The legal bases are legitimate interests and, where required by law, consent.
We use security and anti-abuse data to protect accounts, prevent fraud, detect spam or misuse, enforce our policies, and keep the service available. The legal bases are legitimate interests, performance of a contract, and compliance with legal obligations.
We use newsletter and marketing data to send product updates, educational content, promotional messages, and related communications. The legal basis is consent where required, or legitimate interests where permitted by applicable law. You can unsubscribe from marketing emails at any time.
We use records related to disputes, refunds, chargebacks, taxes, accounting, and compliance to meet legal and business obligations. The legal bases are compliance with legal obligations and legitimate interests.
1Indexer may use cookies, pixels, local storage, logs, and similar technologies to operate the website, remember preferences, measure traffic, understand user behavior, prevent abuse, and improve the service.
Our website uses Google Analytics or similar analytics services to collect information about website usage. Analytics providers may process technical information such as IP address, device information, browser information, pages viewed, and interactions with the site.
Our contact form may use hCaptcha or similar anti-spam technology to help distinguish real users from automated abuse. The captcha provider may process technical and interaction data according to its own privacy terms.
You can control cookies through your browser settings. Blocking some cookies may affect site functionality.
We may share personal data with service providers that help us provide and operate 1Indexer. These providers may include hosting companies, database providers, payment processors, email delivery services, analytics providers, captcha and security providers, customer support tools, fraud-prevention services, logging and monitoring tools, and professional advisers.
We may share personal data when required by law, legal process, regulators, tax authorities, courts, law enforcement, or when we believe disclosure is necessary to protect our rights, users, systems, or the public.
We may share personal data in connection with a merger, acquisition, financing, reorganization, sale of assets, or similar business transaction, subject to appropriate confidentiality and data protection safeguards.
We do not sell personal data or share personal data with third parties for their independent direct marketing.
1Indexer and our service providers may process personal data in countries other than the country where you live. These countries may have data protection laws that differ from those in your location.
Where required, we use appropriate safeguards for international transfers, such as standard contractual clauses, data processing agreements, or other lawful transfer mechanisms.
We keep personal data only for as long as reasonably necessary for the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.
Account data is generally kept while your account remains active. We may retain some account, billing, transaction, indexing, support, security, and compliance records after account closure when needed for legal obligations, dispute resolution, fraud prevention, audits, tax records, enforcing agreements, or protecting the service.
Marketing subscription data is kept until you unsubscribe or we otherwise remove it. Technical logs and analytics data are retained for limited periods based on operational, security, and analytics needs.
We use reasonable technical and organizational measures designed to protect personal data against unauthorized access, loss, misuse, alteration, or disclosure. These measures may include access controls, encryption where appropriate, secure infrastructure, monitoring, backups, and internal limits on who can access personal data.
No online service can guarantee absolute security. You are responsible for keeping your account credentials confidential and for using a strong, unique password.
Depending on where you live, you may have the right to request access to your personal data, correction of inaccurate data, deletion of data, restriction of processing, portability of data, or objection to certain processing.
Where we rely on consent, you may withdraw that consent at any time. Withdrawal does not affect processing that happened before consent was withdrawn.
You may opt out of marketing emails by using the unsubscribe link in the email or by contacting [email protected].
To exercise privacy rights, contact [email protected]. We may need to verify your identity before responding. We will respond within the period required by applicable law.
If you are in the European Economic Area or the United Kingdom, you may have the right to complain to your local data protection authority if you believe our processing of your personal data violates applicable law.
1Indexer is not intended for children. We do not knowingly collect personal data from children under 13, and we do not knowingly offer services directly to children where a higher age threshold applies under local law. If you believe a child has provided personal data to us, contact [email protected] so we can review and delete it where appropriate.
Our website may contain links to third-party websites, tools, payment pages, or services. We are not responsible for the privacy practices of third parties. Review their privacy policies before providing personal data to them.
We may update this Privacy Policy from time to time to reflect changes in our service, legal requirements, vendors, or business operations. The version posted on this page is the current version. If changes are material, we may provide additional notice where required by law.
For privacy questions or requests, contact:
1Indexer, Ltd.
Email: [email protected]